Introduction
Welcome to S&T Home Technologies (“S&T Home Technologies,” “we,” “our,” or “us“). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, schedule a service, or otherwise interact with us, we may collect:
- Full name
- Email address
- Phone number
- Service address
- Billing information (when applicable)
- Any information you voluntarily provide through forms, phone calls, or emails
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Date and time of your visit
Website Usage Data
We may collect information regarding how visitors use our website, including:
- Pages visited
- Time spent on pages
- Navigation patterns
- Click activity
- Website performance data
How We Use Your Information
We use your information to:
- Provide requested home technology services.
- Schedule appointments and service visits.
- Respond to inquiries and customer support requests.
- Send estimates, invoices, and service updates.
- Improve our website and customer experience.
- Prevent fraud and maintain website security.
- Comply with legal and regulatory requirements.
- Communicate promotional offers and company updates (where permitted by law).
SMS Messaging and Mobile Information
If you provide your mobile phone number and consent to receive text messages from S&T Home Technologies, you agree to receive recurring automated SMS messages related to customer service, appointment reminders, scheduling updates, and other communications related to our services.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact us at support@sthometechnologies.com or (888) 728-0247.
We do not sell or share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes.
Information Sharing
We do not sell your personal information.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors and contractors who assist us in operating our business, processing payments, scheduling appointments, or providing customer support.
Legal Requirements
We may disclose information if required to do so by law, court order, or governmental authority.
Business Transfers
If S&T Home Technologies is involved in a merger, acquisition, sale of assets, or business restructuring, customer information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure marketing effectiveness
- Enhance the user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
Your Privacy Choices
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your contact information.
- Request deletion of your personal information, where permitted by law.
- Opt out of receiving promotional communications.
To exercise any of these rights, please contact us using the information provided below.
Do Not Sell or Share Personal Information
S&T Home Technologies does not sell personal information to third parties.
If you have questions regarding how your information is handled or would like to submit a privacy request, please contact us using the contact information below.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18.
If you believe that a child has provided us with personal information, please contact us so we can promptly remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page along with the revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
S&T Home Technologies
Phone: (888) 728-0247